Marketing/Growth

Development Operations Support Contractor (Freelance) - Remote

Remote
Work Type: Contract
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Position: Development Operations Support Contractor (Freelance, Remote)

Organization: Accelerate Change

Reports to: Development Department Managers

Direct Reports: N/A

Location: 100% remote freelance opportunity in the United States (from home or co-working space) 



About Accelerate Change


Founded in 2012, Accelerate Change is a nonprofit (c3/c4) digital media lab. We work to increase civic engagement with BIPOC and low-income communities through digital media. Our programs include:


  • Scaling emerging cultural media properties

  • Investing in established cultural media properties

  • Building influencer networks

  • Leading a digital media lab

  • Driving civic engagement campaigns


Learn more about our theory of change, approach, and impact at https://acceleratechange.org/about/ 


Our team is made up of digital media innovators and operators who bring a mix of tech, business, civic engagement, and media backgrounds. Meet our team and learn more about our culture at https://acceleratechange.org/values-team/ 



About the Position


Accelerate Change is seeking to hire four (4) Development Operations Support Contractors, with 3+ years of proven expertise in data entry and database management, specifically with Salesforce, to support the efficient and compliant processing of incoming funds and donor records. 


Here’s what you could expect to do as a Development Operations Support Contractor (key responsibilities):

  • Data Entry and Records Support: Maintain the comprehensive accuracy of the Salesforce CRM. This includes creating, updating, and merging donor records (contacts, emails, organizations, households), updating General Accounting Units (GAUs), and ensuring donor profiles (contact details, giving history, and preferences) are current and complete.

  • Gift and Financial Processing: Execute the accurate and timely end-to-end processing of incoming funds, including donations received via multiple giving websites, checks, wires, Donor Advised Funds (DAFs), and pledge payments. This involves ensuring correct application of campaigns and funds in Salesforce.

  • Operational Support and Quality Control: Monitor and manage data quality by identifying missing fields and flagging inconsistencies with the team. Provide essential operational support, including assisting with sending donor acknowledgment letters as needed.

What We’re Looking For


  • Commitment to social change. Accelerate Change is a mission-driven workplace focused on civic engagement with BIPOC and low-income communities. You have a demonstrated commitment to this work and you’d like to be part of a team of people who do, too.

  • 3+ years experience with key responsibilities. We’re looking for someone who has at least 3 years of experience working with the Salesforce platform, with a strong focus on the Nonprofit Success Pack (NPSP). Demonstrated experience in Salesforce data entry and database management, preferably gained while working with or for a nonprofit development, fundraising, or grants team.


Compensation


This is a 6 -month freelance opportunity with the potential to extend. The compensation range is $45 - $55  per hour, depending on experience. This opportunity contributes to a contractor pool for future project-based work. Hours are not guaranteed; however, when projects are available, engagements typically range from 5–30 hours per week depending on scope and availability


Apply


To apply, please upload your resume and tell us more about your experience on the application on our website. 



Accelerate Change is an equal opportunity employer. We believe that people of color, people from working class backgrounds, women, and LGBTQIA+ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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Role Logistics
Compensation
We want to confirm you read in the job description that the compensation for this role is $46,000 - $56,000, depending on experience. 
Home Base
We wanted to double check regarding where you're based. 
Start Date
Candidate Experience
How would you summarize your commitment to advancing progressive causes and social justice, specifically with communities of color? 
We center anti-racism in our work. Our anti-racism work is necessarily viewed through an intersectional lens and includes LGBTQIA+ equality, class, ability, and other frameworks that help us understand empowerment and dismantle oppression.
Please describe your experience working with Salesforce. Include the approximate number of years you have used the platform and whether you have worked with the Nonprofit Success Pack (NPSP).
What types of records have you managed in Salesforce? (Examples may include contacts, organizations, households, campaigns, GAUs, or donation records.)
Please describe your experience processing donations or financial transactions in a CRM or database system. Include the types of donations you have worked with (online donations, checks, wires, DAFs, pledge payments, etc.).
How do you ensure accuracy when entering or updating large amounts of data?
Have you supported a nonprofit development or fundraising team before? If so, briefly describe the type of organization and your role.
This role requires careful attention to data quality, including identifying missing fields or inconsistencies in donor records. Please describe your approach to maintaining clean and accurate data.
We work with startups, so flexibility and comfort with change are central to our team's success. Please share an example of when you've worked in a rapidly changing environment and how you navigated it.
Is there anything else we should know?